{"id":4444,"date":"2025-11-30T17:43:35","date_gmt":"2025-11-30T17:43:35","guid":{"rendered":"https:\/\/toldosguardamar.com\/?page_id=4444"},"modified":"2026-11-14T14:02:10","modified_gmt":"2026-11-14T14:02:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/toldosguardamar.com\/en\/privacy-policy\/","title":{"rendered":"privacy policy"},"content":{"rendered":"\n
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Last updated: November 13, 2026.<\/strong><\/p>\n\n

Who is responsible for your data<\/h2>\n

The data controller is INSTANTOLDO COOP. V.<\/strong>, with tax identification number F56341753<\/strong>, operating under the Toldos Guardamar brand. Its registered office is at Av. Cartagena, 36, 03195 Elche (Alicante), Spain. You can contact us at info@toldosguardamar.com<\/a> or at the +34 966 726 258<\/a>.<\/p>\n

The factory and showroom are located at Calle Isla de Ibiza, 12\u201314, 03177 San Fulgencio (Alicante). This business address is different from the registered office.<\/p>\n\n

What information you provide to us<\/h2>\n

The contact form collects your name, telephone number, email address, town or city, and customer type: household, business, community or other. It also allows you to indicate what you need, the space you want to protect, the type of help you are looking for, a contact time and a message. This information helps us understand your project and respond to you through the appropriate channel.<\/p>\n

If you attach a photograph of the space, check its contents first. Avoid including identifiable people, license plates, documents, health information or details unrelated to your inquiry. If you are acting on behalf of a community or company, provide only the necessary details of the contact person and make sure you are entitled to share them.<\/p>\n\n

What we use your data for and on what basis<\/h2>\n

The purpose is to handle your request, advise you on awnings and sun protection, prepare the quote you request and, where appropriate, arrange a visit or continue the steps related to your project. The details and photographs you send help us understand the space and the needs described; sending them does not authorize their publication.<\/p>\n

Requests for advice and quotes before entering into a contract are handled on the basis of the pre-contractual measures you request, as provided for in Article 6.1.b of the General Data Protection Regulation (GDPR). If you are already a customer, this same basis permits the steps necessary to perform the contract. Information required by a legal obligation will be processed in accordance with Article 6.1.c.<\/p>\n

Reading and checking the privacy box does not amount to authorizing advertising or other uses beyond those explained. Where processing requires your consent, it must be requested specifically and you must be able to withdraw it.<\/p>\n\n

What data is necessary<\/h2>\n

The form identifies the mandatory fields. Without the data needed to identify the request and contact you, it may be impossible to process it or respond. Optional questions help us tailor our advice; you do not need to provide information that is not relevant. You can submit a correction or add to your inquiry using the contact details above.<\/p>\n\n

How long data is retained<\/h2>\n

Data is retained for as long as necessary to handle the inquiry and any subsequent related steps. If there is a contractual relationship, its duration and the applicable obligations are taken into account. Once the purpose has ended, only the information necessary to comply with legal obligations or address potential liabilities should be retained, for the applicable periods. This criterion also applies to messages and photographs. You can request information about retention in your specific case or request erasure where applicable.<\/p>\n\n

Who can access the information<\/h2>\n

The request is handled by the staff who need to be involved. Hosting, email and technical support services may process data to perform their functions. When a provider acts on our behalf, the GDPR requires its access, instructions and duty of confidentiality to be governed. It may also be necessary to provide information to authorities or courts where there is a legal obligation.<\/p>\n\n

Google services and international transfers<\/h2>\n

The contact page includes reCAPTCHA v3<\/strong> by Google to help detect automated use and a Google Maps<\/strong> map to show our location. When these services load, connections are established with Google. They may process technical information, such as IP address, browser, device and interaction, and use cookies. See Google's privacy policy<\/a> and its terms<\/a>.<\/p>\n

Google states that it processes data on servers in different countries. When processing involves a transfer outside the European Economic Area, the conditions of Chapter V of the GDPR must be met and information about the recipients and applicable safeguards must be provided. You can request this information by emailing us. The presence of an external service does not replace the applicable information and consent requirements.<\/p>\n\n

How to exercise your rights<\/h2>\n

You can request access, rectification, erasure, restriction, objection or portability, in the cases provided for by law, by writing to info@toldosguardamar.com<\/a> or to the registered office. Indicate which right you wish to exercise and how we should respond to you. Additional information should only be requested to verify your identity when necessary; do not send a copy of your identity document by default.<\/p>\n

When processing is based on consent, you can withdraw it without affecting what was lawfully done before withdrawal. You are also protected by rights concerning solely automated decisions where applicable. Exercising your rights is generally free of charge. The standard response period is one month, with the justified extensions permitted by the GDPR. If you believe your rights have been violated, you can lodge a complaint with the Agencia Espa\u00f1ola de Protecci\u00f3n de Datos<\/a>.<\/p>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"

Last updated: November 13, 2026. Who is responsible for your data The data controller is INSTANTOLDO COOP. V., with tax identification number F56341753, operating under the Toldos Guardamar brand. Its registered office is at Av. Cartagena, 36, 03195 Elche (Alicante), Spain. You can contact us at info@toldosguardamar.com or at the +34 966 726 258. The […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4444","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/toldosguardamar.com\/en\/wp-json\/wp\/v2\/pages\/4444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toldosguardamar.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/toldosguardamar.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/toldosguardamar.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/toldosguardamar.com\/en\/wp-json\/wp\/v2\/comments?post=4444"}],"version-history":[{"count":2,"href":"https:\/\/toldosguardamar.com\/en\/wp-json\/wp\/v2\/pages\/4444\/revisions"}],"predecessor-version":[{"id":4510,"href":"https:\/\/toldosguardamar.com\/en\/wp-json\/wp\/v2\/pages\/4444\/revisions\/4510"}],"wp:attachment":[{"href":"https:\/\/toldosguardamar.com\/en\/wp-json\/wp\/v2\/media?parent=4444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}